| Manufacturing Quality System |
Quality management certification |
A current ISO 13485 certificate covering the applicable product scope and manufacturing site. |
Certificate is issued by an accredited certification body, with no unresolved major nonconformities. |
Certificate, scope statement, audit summary, corrective-action records, and certificate validity check. |
15% |
| Manufacturing Capacity |
Qualified annual capacity |
Documented capacity is at least 1.5 times the buyer’s forecasted annual demand. |
Capacity is at least 2 times forecast demand, with validated backup equipment or a second qualified production line. |
Capacity model, equipment list, production records, staffing plan, and utilization data for the previous 12 months. |
12% |
| Process Validation |
Validated critical processes |
Critical processes such as cleaning, demineralization, drying, packaging, and sterilization are validated where applicable. |
Revalidation intervals, change-control procedures, and process capability data are formally documented. |
Validation protocols and reports, process capability studies, change-control records, and deviation history. |
10% |
| Material Traceability |
Lot-level traceability |
Each finished-product lot can be linked to raw-material lot, processing records, test results, packaging, and release approval. |
Electronic records support rapid retrieval from source material through distribution and customer delivery. |
Sample device history record, lot genealogy report, electronic traceability demonstration, and retention policy. |
14% |
| Biological Source Control |
Source qualification and risk controls |
The supplier documents source eligibility, collection controls, donor or animal records where applicable, and disease-risk screening. |
Source sites are periodically audited, and acceptance criteria are supported by documented risk assessments. |
Source qualification files, screening records, supplier audits, risk assessments, and chain-of-custody documentation. |
12% |
| Sterility Assurance |
Sterilization and packaging integrity |
The product has a validated sterilization process or validated aseptic process, plus packaging integrity testing. |
Sterility assurance level is documented at 10-6 where applicable, with routine bioburden and sterilization monitoring. |
Sterilization validation, bioburden results, sterility-test records, packaging validation, and environmental monitoring data. |
12% |
| Product Safety and Performance |
Biocompatibility and performance testing |
Testing is risk-based and appropriate to the product’s materials, contact type, duration of contact, and intended use. |
The technical file includes biological evaluation, chemical characterization where relevant, and product-specific performance data. |
Biological evaluation report, biocompatibility test reports, chemical characterization, specification sheets, and stability data. |
12% |
| Supply Reliability |
On-time-in-full delivery |
The supplier provides at least 12 months of shipment performance data and explains any service failures. |
On-time-in-full performance is at least 95%, supported by defined service-level commitments. |
Monthly delivery dashboard, back-order records, lead-time history, service-level agreement, and escalation process. |
10% |
| Inventory and Continuity Planning |
Safety stock and business continuity |
A documented continuity plan covers raw-material shortages, equipment failure, utility interruption, quality holds, and logistics disruption. |
Finished-goods safety stock covers at least 8 weeks of forecast demand, or an agreed replenishment alternative is documented. |
Business continuity plan, disaster-recovery test results, safety-stock policy, alternate-site strategy, and risk register. |
8% |
| Regulatory and Change Control |
Regulatory status and notification process |
The supplier maintains applicable registrations, technical documentation, complaint handling, vigilance, and formal change control. |
Material, process, labeling, packaging, and facility changes are notified before implementation when they may affect form, fit, function, safety, or regulatory status. |
Regulatory certificates, product registration details, change-control procedure, complaint metrics, recall procedure, and adverse-event records. |
9% |
| Quality Release and Testing |
Lot release criteria |
Every lot is released against approved specifications for identity, appearance, dimensions, packaging, and applicable microbiological or chemical requirements. |
Certificates of analysis are electronically issued, independently reviewed, and directly linked to the lot number. |
Product specifications, certificates of analysis, release checklists, test-method validation, and out-of-specification trend reports. |
10% |
| Supplier Transparency |
Audit access and data availability |
The supplier permits reasonable quality audits and provides requested records within an agreed response time. |
Remote document review and on-site audit access are available, with corrective actions tracked to closure. |
Audit agreement, response-time commitment, previous audit findings, CAPA tracker, and document-control procedure. |
6% |